PRIVACY POLICY

e protection of our customers' personal data is of particular importance to us. Therefore, we process your information exclusively on the basis of applicable legislation, specifically the General Regulation 2016/670 (better known as GDPR), the Personal Data Protection Act (PDPA) and the Electronic Commerce Act (ZET).

Please review this declaration, in which we inform you about the most important aspects of the processing of your data. It will provide you with information about the most important aspects of the processing of your data on our website. With it, we also inform you about the terms and legal grounds for collecting, processing, storing, using, destroying and protecting your personal information, unless you give us your explicit consent to do so.

What happens to your data after you contact us?

When contacting us via a form on our website or by e-mail, we store your data for the period necessary to process your request, as well as to answer your follow-up questions. We are not entitled to share this information with third parties without your express consent!

Storage of your data

Please note that in order to facilitate the ordering and purchasing process, as well as the subsequent execution of the contract with you, we store your name, address, email address, phone number.

We need the data you provide to fulfill our pre-contractual or contractual obligations towards you. We do not provide this data to third parties, with the exception of:

the courier company with which we deliver the purchase to you (Speedy, Econt)

our accountant

An online store platform that processes data in accordance with the GDPR (Sellavi)

In the event of an unfinished order, we leave the data entered for it for 30 days and reserve the right to periodically inform you about its status, respectively about your options as a result. In the event of a completed order and a contract executed by us on the basis of Art. 6, para. 1, letters (a) and (b) of the GDPR, we store all data on the legal relationship until the expiration of the 10-year period provided for in Art. 12 of the Accounting Act (Accounting Act).

(“Opt-out”)

If you wish to refuse the services we provide through cookies or do not wish to receive marketing messages, you must contact us by email, telephone or via an online contact form.

Purposes, grounds and terms

1. registration and maintenance of a customer profile in the online store vkusnozdrave.com;

2. processing, administration, execution and accounting of the order of goods you have placed. For this purpose, the data will be processed for a period of up to 11 years for data subject to tax audits and necessary for accounting purposes,

and for all other data – up to 6 years after your last order or after the completion of the procedures related to possible disputes over legal claims.

3. Direct marketing by sending information about products, promotional conditions, campaigns and other advertisements related to the activities of Vkusno Zdrave 17 OOD, via email and telephone messages. This processing is based on the legitimate interest of Vkusno Zdrave 17 OOD to advertise its goods and/or services. Of course, we will process your personal data for this purpose only until you object to this.

Your rights

You have the right to access your data that we process, as well as the right to rectification, erasure (right to be forgotten), restriction of processing, data portability, withdrawal of consent and objection.

If you believe that the processing of your data violates the provisions on personal data protection or if your rights have been violated, you can contact the competent administrative authority. In Bulgaria, this is the Personal Data Protection Commission.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time when we deem it necessary. Any changes will be posted on this page. Please check back periodically for updates.